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Reduce Costs and Gain Operational Flexibility

Application support management is an important element towards enhancing and extending the life of the applications. We focus on seamlessly maintaining and transforming your business-critical applications to meet changing business needs. Our Application Support services includes a set of process frameworks, pricing engines, and flexible governance model to transform support services to improve productivity, achieve higher operational efficiency and cost.

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Maximize Business Value Delivery

ThoughtStorm recognizes the day-to-day challenges of IT managers trying to find ways to increase business agility through IT. Our application support services helps you by providing a unified approach of integrating, people, processes, tools, and solutions. Application support and management offers the following services:

  • Application maintenance 
  • Error tracking and debugging 
  • Comprehensive user support 
  • Helpdesk support 
  • Technical troubleshooting 
  • Performance monitoring 
  • Performance testing 
  • Knowledge Articles.
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Elevating IT Reponses To Business Needs

At ThoughtStorm, our application support and management services ensure a high-performance platform for operating and managing your business applications. Our comprehensive set of frameworks, proven methodologies, and domain expertise help enable our customers to achieve:

  • Faster time-to-market
  • Improved operational efficiency and reduced cost by decreasing the number and duration of business-critical application outages
  • Best utilization of improved productivity for strategic initiatives
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Talk to Our Experts

Noman Ahmed

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Noman has demonstrated expertise in orchestrating technology transformations, optimizing infrastructure design, and enhancing service delivery. He led initiatives resulting in substantial revenue growth and improved customer satisfaction through strategic automation and standardization. 

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Noman Ahmed

Noman Ahmed is the AVP, Managed Services & Cyber Security at ThoughtStorm, driving innovation, resilience, and efficiency in managed services. With 25+ years of global IT leadership, he has a proven track record of transforming infrastructure, strengthening cybersecurity, and optimizing service delivery. Holding multiple industry certifications (Microsoft, ITIL, Cisco, Citrix), he was recognized as a Finalist for Canada’s 2020 CIO of the Year in the “Next Generation Leader” category—reflecting his commitment to pushing the boundaries of technology and leadership.

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Nomad Ahmed

In the realm of business process outsourcing, Nouman’s strategic leadership and technology expertise have driven significant improvements in operational efficiency and customer satisfaction. His achievements include executing successful technology integrations during multiple mergers and acquisitions, contributing to increased organizational agility and adaptability. 

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About Us

ThoughtStorm provides Consulting, Solutions, Managed & Professional Services to large and small organizations operating in various industries. 

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ThoughtStorm brings deep industry expertise across the public sector and various other sectors. Our tailored solutions and consulting services cater to government agencies, healthcare providers, financial institutions, and beyond, ensuring impactful outcomes and operational excellence.

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for a complex world.
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