At ThoughtStorm, we recognize the unique challenges Canadian nonprofits face, particularly the financial and resource limitations that result in technological issues. As a proudly Canadian-owned and ISO-certified firm, ThoughtStorm brings deep industry expertise and a strong commitment to innovation. With a team of over 120 professionals, including more than 80 highly skilled technical specialists, we offer the knowledge and resources necessary to support nonprofit organizations in leveraging technology effectively. 

Since 2012, ThoughtStorm has worked with public and private sector organizations to navigate their IT challenges. As we expand our focus to include Canadian nonprofits, we recognize the financial and resource constraints that can make technology adoption difficult. To help address these challenges, we’ve developed ThinkCare+ and ThinkSecure+, designed to support nonprofits with reliable and secure IT solutions tailored to their needs. 

ThinkCare+: Built for Nonprofits

ThinkCare+ is a next-generation managed services experience designed exclusively for Canadian nonprofits. Imagine having a dedicated IT team that works tirelessly behind the scenes, ensuring your systems are secure, efficient, and aligned with your mission. With ThinkCare+, that’s exactly what you get.  

ThinkCare+ focuses on operational excellence through seamlessly integrated IT solutions that minimize disruptions and maximize productivity. With 24/7 monitoring & support, organizations benefit from constant IT oversight and rapid incident response. It also provides scalable technology solutions, ensuring IT infrastructure evolves alongside organizational growth. Beyond just support, ThinkCare+ fosters a strategic IT partnership, collaborating to shape a long-term technology roadmap that aligns IT strategy with the nonprofit’s mission and goals. 

• Remote Reactive Services: 24x7x365 remote monitoring, remote service desk support, 24/7 emergency IT support, and application business line support. 
• Proactive Services & Onsite Support: On-site support, patch and security updates, network performance monitoring, IT asset reporting, compliance alignment, and detailed IT reporting. 
• Strategic Services: vCIO annual business reviews, quarterly technology planning, regular client success meetings, vendor management, and strategic budgeting. 
• Infrastructure & Cloud Services: Identity and user management, server administration, network management, VPN support, and Microsoft 365 management. 
• Security & Compliance Services: Security policies, firewall management, email security, permission policies, Microsoft Purview and Intune administration, and Office 365 security hardening. 
• Project & Professional Services: IT infrastructure upgrades and custom IT solutions. 

ThinkSecure+: Strengthening Nonprofit Cybersecurity 

Cybersecurity is a growing concern for nonprofits. ThinkSecure+, included with ThinkCare+, provides a multi-layered defense strategy powered by Microsoft and Huntress. Our approach includes: 

• Managed Endpoint Detection & Response (EDR): Advanced Microsoft Defender integration with 24/7 SOC monitoring. 
• Managed Identity Threat Detection & Response (ITDR): Real-time monitoring to safeguard Microsoft 365 accounts. 
• Security Awareness Training & Phishing Campaigns: Monthly interactive training to improve staff readiness. 
• Office 365 Backup: Secure, automated backups for critical data. 
• Security & Compliance Services: Security policies, firewall management, email security, permission policies, Microsoft Purview & Intune administration, and Office 365 security hardening. 

Let’s Build the Future: A True Partner Who Understands Nonprofits 

At ThoughtStorm, we believe nonprofits deserve enterprise-grade technology solutions that enhance efficiency, security, and long-term impact. We go beyond traditional IT support by integrating technology, cybersecurity, and strategic planning, helping you make the most of your resources while staying focused on your mission. 

We understand the unique challenges nonprofits face, like budget constraints, shifting priorities, and the need to do more with less. That’s why we created ThinkCare+: to ensure technology works for you, not against you. Join the growing community of Canadian nonprofits that are transforming their IT with ThinkCare+ and ThinkSecure+.  

Let’s build a stronger, more resilient future together. Connect with Noman Ahmed at [email protected] to learn how we can support your mission with confidence.